How verification works
NyumbaUG has two kinds of verification: property verification (on a listing) and ID verification (on a seller's account). Each is a check of documents at one point in time, not a guarantee of anything that happens afterwards.
What we do
Lawyer verified
An independent partner lawyer reviews the ownership documents the seller uploaded (title deed, share certificate or sale agreement), confirms the address matches the listing, and confirms the seller's contact details are real. Once approved, the listing gets a public certificate code (VRF-XXXXX) that anyone can look up. The seller pays the verification fee when they apply.
Lawyer verified, with a site visit
Everything above, plus the lawyer visits the property in person, checks utility records (water, power) against the address, and does a quick check with neighbours or the local community.
Verified user (ID check)
The seller submitted their National ID or passport and a live-camera selfie, which the NyumbaUG team checked by hand. This confirms the account belongs to a real, named person, nothing more. It's separate from any property they list.
What we don't
- We do not guarantee the title is free of disputes, caveats, or competing claims at the Lands Office. Engage your own lawyer for a title search before you transact.
- We do not guarantee the property's physical condition, structural soundness, or fitness for purpose. Inspect in person.
- We do not hold money in escrow, validate transactions, or refund deposits if a deal falls through.
- We don't re-check a property after the badge is issued. A badge lasts a year, and it's removed earlier if the seller changes the title, price, type or location.
- ID verification is not a credit check, a background check or an endorsement of how the person does business.
Next step
For any property you're seriously considering, engage your own lawyer to do a title search, visit the property in person, and read the Safety Centre before sending money.